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The partnership will integrate Workgrid’s AI Assistant seamlessly within Unily’s platform, providing employees with a modern employee experience platform that anticipates needs, simplifies tasks, and enhances daily productivity.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The partnership will be executed as part of Unily’s all new ‘Insight Center’ which combines powerful search with a Bring-Your-Own-Assistant approach. Unily unveiled the new Insight Center during their annual EX event, Unite 24, which took place last week. 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Aggregated emotional response ratings are included in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation to create a powerful indicator of overall user feeling toward the provider and its product – all from the software users' point of view. SoftwareReviews calls this insight the Net Emotional Footprint.\\r\\n\\r\\nWith a Net Emotional Footprint of +96, \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Workgrid\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" is loved by its customers for providing a great user experience. Interact received a Net Emotional Footprint of +96 and exceeded user expectations with vast quality features. LumApps received a Net Emotional Footprint of +97, ranking highly for including an employee directory. With a Net Emotional Footprint of +92, MangoApps scored high in many categories, especially winning customer appreciation for creating business value. 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Top providers in a software category are eligible to receive Data Quadrant Gold Medals, provided their Net Promoter Scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: provider capabilities, product features, likeliness to recommend, and provider experience.\\r\\n\\r\\n\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"About SoftwareReviews\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"\\r\\n\\r\\nSoftwareReviews, a division of Info-Tech Research Group, is backed by two decades of IT research and advisory experience. By collecting real data from verified IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insight into the experience of evaluating and purchasing software.\\r\\n\\r\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":null,"externalTitle":"Workgrid Named Digital Workplace Gold Medalist for 2022","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"7mUj9uh4uOYr6XUzetD98c","id":"6f1e6e72-10db-5905-ad1b-5ed25d350941","title":"Newsroom Post - Media - 2022 SoftwareReviews","slug":"newsroom/media","publishDate":"2022-02-03T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/3vHHI3yAZXZki1UuLneb6A/7425f5c570ea2994164ed35d265675c4/CisionPRNewswire.jfif?w=191&h=78&q=60&fm=webp&bg=transparent 191w","sizes":"(min-width: 191px) 191px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/3vHHI3yAZXZki1UuLneb6A/7425f5c570ea2994164ed35d265675c4/CisionPRNewswire.jfif?w=191&h=78&fl=progressive&q=60&fm=jpg&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/3vHHI3yAZXZki1UuLneb6A/7425f5c570ea2994164ed35d265675c4/CisionPRNewswire.jfif?w=191&h=78&fl=progressive&q=60&fm=jpg&bg=transparent 191w","sizes":"(min-width: 191px) 191px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":191,"height":78},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/3vHHI3yAZXZki1UuLneb6A/7425f5c570ea2994164ed35d265675c4/CisionPRNewswire.jfif"}},"description":{"description":"SoftwareReviews Publishes Digital Workplace Software Gold Medalists for 2022"},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=3433329-1&h=2513604330&u=https%3A%2F%2Fwww.softwarereviews.com%2F%3Futm_source%3Dpressrelease%26utm_medium%3Dreferral%26utm_campaign%3DDQ2022DigitalWorkplace&a=SoftwareReviews\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"SoftwareReviews\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", a division of IT research and advisory firm \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=3433329-1&h=4139914488&u=https%3A%2F%2Fwww.infotech.com%2F%3Futm_source%3Dpressrelease%26utm_medium%3Dreferral%26utm_campaign%3DDQ2022DigitalWorkplace&a=Info-Tech+Research+Group\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Info-Tech Research Group\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", has published its \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=3433329-1&h=2687712048&u=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fdigital-workplace%3Futm_source%3Dpressrelease%26utm_medium%3Dreferral%26utm_campaign%3DDQ2022DigitalWorkplace&a=2022+Digital+Workplace+Data+Quadrant+Awards\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"2022 Digital Workplace Data Quadrant Awards\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", naming five providers as gold medalists. 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Employees are overloaded with information, spending hours checking and managing their work and finding the tools they need. This is causing significant communication and productivity issues, with a recent \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=3391714-1&h=1861669573&u=https%3A%2F%2Fblogs.gartner.com%2Fvivek-swaminathan%2Flessons-on-the-importance-of-the-employee-experience%2F&a=Gartner+survey\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Gartner survey\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" finding two out of three employees exert too much effort when using technology provided by their company, wasting more than five hours every week on average. Enterprises need modern, intelligent solutions that solve for digital friction and allow employees to feel engaged and effective in the workplace.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"The emergence of widespread hybrid work environments has changed the traditional workplace as we know it,\\\" said Robert Ryan, Director of Product Marketing at Workgrid. \\\"Employees today find themselves overwhelmed and fatigued from having to navigate too many applications, and organizations need tools that can increase efficiency. These latest integrations build on significant investments we are making in the platform to expand its benefits in improving the employee experience.\\\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid creates solutions that layer simplified, unified employee experiences onto tools employers already have in place, eliminating the need to shift between systems. Expanding upon its already robust offering, Workgrid's newly established integrations, available through multiple channels – toolbar, desktop, mobile – address longstanding bottlenecks facing employers and employees alike, including:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"IT Help Desk \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"– An IT Help Desk app and chatbot integrated with Atlassian Jira Service Management, Zendesk, and ServiceNow® makes it easy for employees to create and update service tickets and keep track of them from open to close.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Payroll \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"– A Payday app integrated with UKG Pro that allows employees quick access to their paycheck information.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Paid Time Off – \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"A Time Off app integrated with UKG Pro that helps employees visually track paid time off, making it easier to plan time away and prevent burnout.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"At UKG, we're wholly focused on putting people – not process – at the center of workplace experiences,\\\" said Mike May, senior director of the UKG Connect Technology Partner Program at UKG. \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"By helping people request time-off or view pay information in the solutions they already use all day long, like Workgrid, they can worry less about mastering multiple applications and focus more on the parts of their job they're most passionate about.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Integrations with UKG also include a technology partnership that supports listing Workgrid in their marketplace. Additional integrations featured in Workgrid's catalog include SAP® Ariba® and SAP Fieldglass® solutions.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"For more information about Workgrid, visit: \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=3391714-1&h=2019298635&u=https%3A%2F%2Fwww.workgrid.com%2F&a=https%3A%2F%2Fwww.workgrid.com%2F\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"https://www.workgrid.com/\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"About Workgrid Software\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid Software, LLC – a company wholly-owned by Liberty Mutual Group creates and sells intelligent workplace software solutions that are purpose-built for an enterprise – by an enterprise. Workgrid Software's initial product the Workgrid Assistant empowers employees with a modern interface and integrated chatbot serving as their digital assistant telling them what they need to know, when they need to know it, so they can get more work done, faster. The Workgrid Assistant makes work simpler and more efficient for employees by automating administrative requests and surfacing personalized daily tasks, information, and reminders through a single, intuitive interface. You can learn more about Workgrid by visiting \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=3391714-1&h=3403725247&u=http%3A%2F%2Fwww.workgrid.com%2F&a=www.workgrid.com\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"www.workgrid.com\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"About Liberty Mutual Insurance \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"In business since 1912, and headquartered in Boston, Liberty Mutual Insurance is the sixth largest global property and casualty insurer based on 2020 gross written premium. Liberty Mutual Insurance ranks 71st on the Fortune 100 list of largest corporations in the U.S. based on 2020 revenue. As of December 31, 2020, we had $43.8 billion in annual consolidated revenue.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"We employ over 45,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"For more information, visit \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=3391714-1&h=3231350242&u=http%3A%2F%2Fwww.libertymutualinsurance.com%2F&a=http%3A%2F%2Fwww.libertymutualinsurance.com%2F\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"http://www.libertymutualinsurance.com/\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.\\n\\nSAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. \",\"marks\":[{\"type\":\"italic\"}],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Please see \",\"marks\":[{\"type\":\"italic\"}],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=3391714-1&h=2210577366&u=https%3A%2F%2Fwww.sap.com%2Fcopyright&a=https%3A%2F%2Fwww.sap.com%2Fcopyright\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"https://www.sap.com/copyright\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" \",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.\",\"marks\":[{\"type\":\"italic\"}],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"CONTACT: Molly Stern, \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"mailto:molly.stern@libertymutual.com\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"molly.stern@libertymutual.com\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"SOURCE Liberty Mutual Insurance\",\"marks\":[],\"data\":{}}]}]}"},"externalUrl":null,"externalTitle":"Workgrid adds ServiceNow, UKG, Jira, and Zendesk to its growing list of out-of-the-box integrations","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"0Oocr5TGRHJNo6WVPzK54","id":"78bd5d34-a5c8-5afe-b705-a8471bd6c24b","title":"Newsroom Post - Media - ","slug":"newsroom-post-media","publishDate":"2021-12-16T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/3vHHI3yAZXZki1UuLneb6A/7425f5c570ea2994164ed35d265675c4/CisionPRNewswire.jfif?w=191&h=78&q=60&fm=webp&bg=transparent 191w","sizes":"(min-width: 191px) 191px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/3vHHI3yAZXZki1UuLneb6A/7425f5c570ea2994164ed35d265675c4/CisionPRNewswire.jfif?w=191&h=78&fl=progressive&q=60&fm=jpg&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/3vHHI3yAZXZki1UuLneb6A/7425f5c570ea2994164ed35d265675c4/CisionPRNewswire.jfif?w=191&h=78&fl=progressive&q=60&fm=jpg&bg=transparent 191w","sizes":"(min-width: 191px) 191px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":191,"height":78},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/3vHHI3yAZXZki1UuLneb6A/7425f5c570ea2994164ed35d265675c4/CisionPRNewswire.jfif"}},"description":{"description":"Workgrid Software announced new and expanded integrations with leading enterprise solutions, including ServiceNow, UKG, Atlassian Jira Service Management, and Zendesk. 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Workgrid Partner to Reimagine the Workplace of Tomorrow"},"body":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"heading-1\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Trianz' PULSE and Workgrid Partner to Reimagine the Workplace of Tomorrow\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"SANTA CLARA, Calif., Dec. 9, 2021\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" -- \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.trianz.com/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Trianz\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\", a global digital transformation technology and services firm, is pleased to announce a strategic partnership with \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.workgrid.com/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid Software\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\", a provider of intelligent digital workplace solutions and a wholly-owned subsidiary of Liberty Mutual Insurance.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The partnership will deliver a customized modern workplace coupled with a digital assistant that integrates across enterprise applications to deliver personalized, contextual information, content, and tasks to distributed workforces.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"Technology does not enable digital transformations \",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"–\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" people do,\\\" says Sri Manchala, CEO of Trianz and author of \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.amazon.com/Crossing-Digital-Faultline-Second-Digitalization/dp/1950863743\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Crossing the Digital Faultline\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\". \\\"The \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"http://www.pulsedigital.work/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"PULSE\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" Digital Workplace addresses two strategic themes in the post-COVID world. Firstly, it drives 'ease of working' and organizational affinity for the employees. Secondly, experiences delivered by PULSE accelerate their understanding of what 'going digital' means, and engages them better in organization-wide transformational initiatives. This partnership with Workgrid will enable us to deliver a modernized workplace powered by intelligent automations, smart digital assistants, predictive analytics and a built-in enterprise social platform to enable productivity, collaboration, communities, career orientation, and lower stress.\\\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Trianz' PULSE is a reimagination of the workplace that integrates legacy apps with a custom intranet portal, made-to-order data lakes and analytics, and an enterprise social platform. PULSE is a wholly unique digital platform and super-app for employees, managers, leaders, and HR within your enterprise. It can also be extended to your clients, customers, partners, suppliers, franchisees, and more. Users can access applications, collaborate with colleagues, manage meetings, track projects, and keep a finger on the pulse of their development and career wellbeing – while a combination of modern enterprise analytics, seamless integrations, and robust workflow automations are making it happen in the background.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid's digital assistant is built to simplify the workday for employees by integrating with the core enterprise systems they use each day, intelligently aggregating tasks, approvals, critical information, and more – all into a unified experience that can be surfaced onto an intranet, web portal or a mobile app.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"Our mission is to make work simpler, more efficient, and engaging,\\\" says Brett Caldon, CEO and Co-Founder of Workgrid. \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"By partnering with Trianz, we will be able to customize and deploy our digital assistant with intelligent apps that drive productivity and engagement to a centralized work hub.\\\" \",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The PULSE and Workgrid partnership will help human resources organizations deliver modern workplace experiences for employees, and play a leadership role in the transformation of their organizations.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"About Workgrid Software\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid Software, Inc. – a company wholly-owned by Liberty Mutual Group provides intelligent workplace software solutions that are purpose-built for an enterprise—by an enterprise. Workgrid Software's initial product the Workgrid Assistant empowers employees with a modern interface and integrated chatbot serving as their digital assistant telling them what they need to know, when they need to know it, so they can get more work done, faster. Workgrid makes work simpler and more efficient for employees by automating administrative requests and surfacing personalized daily tasks, information, and reminders through a single, intuitive interface. You can learn more about Workgrid by visiting \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.workgrid.com\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"www.workgrid.com\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"About Liberty Mutual Insurance    \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"  \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.    \\n\\nIn business since 1912, and headquartered in Boston, today we are the sixth largest global property and casualty insurer based on 2020 gross written premium. We also rank 71st on the Fortune 100 list of largest corporations in the U.S. based on 2020 revenue. As of December 31, 2020, we had $43.8 billion in annual consolidated revenue.   \\n\\nWe employ over 45,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.     \\n\\nFor more information, visit \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"http://www.libertymutualinsurance.com/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"www.libertymutualinsurance.com\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\". \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"About Trianz\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Trianz simplifies the digital evolution of companies from strategy through execution. With a unique, multi-disciplinary and collaborative model, Trianz works with clients to transition to new business models, digitalized processes and deliver great experiences utilizing analytics, digital, cloud, infrastructure, and cyber security technologies. Leveraging a portfolio of digital platforms covering digital workplaces, cloud and infrastructure, and analytics, Trianz helps clients accelerate their transformations.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Trianz portfolio of technologies and services have been rated #1 by a Fortune 1000 client base for five years in a row. Trianz has been ranked as one of the best Consulting Firms by Forbes and was recently certified as a Great Place to Work. To learn more about PULSE, email \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"mailto:reach@trianz.com\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"reach@trianz.com\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" \",\"marks\":[{\"type\":\"underline\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"or visit \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"http://www.pulsedigital.work/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"www.pulsedigital.work\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Trianz Media Team\\n\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"mailto:media.contact@trianz.com\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"media.contact@trianz.com\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\\n\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"+1-408-387-5800\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"SOURCE Trianz\",\"marks\":[],\"data\":{}}]}]}"},"externalUrl":null,"externalTitle":"Workgrid Announces New Partnership with Trianz","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"4HU2pltrSRnYYAsBmBFlFx","id":"cf2e9216-7111-5257-b2c9-fe5b27c411d9","title":"Newsroom - 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They are among many integrations now available from Workgrid that help improve productivity and reduce frustration by giving employees easy and centralized access to the enterprise systems they use the most.\\n\\n“Our primary goal at Workgrid is to simplify the work day.” says Brett Caldon, co-founder and CEO of Workgrid. “We do that by providing employees with a unified digital experience that enables them to find information and complete routine tasks more quickly and with fewer steps, so they can spend more time on the meaningful work that drives engagement and business value.”\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.sapappcenter.com/en/product/display-0000059457_live_v1/Workgrid%20Timesheet%20Approvals\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid Timesheet Approvals app\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" integrates with the SAP Fieldglass Contingent Workforce Management solution and allows managers to approve timesheet requests right from Workgrid on any device. The Workgrid Timesheet Approvals app also notifies contingent workers once their timesheet has been approved.\\n\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://store.sap.com/dcp/en/product/display-0000059463_live_v1/Workgrid%20Procurement%20Approvals\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid Procurement Approvals app\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" integrates with the SAP Ariba Buying & Invoicing solutions to send Smart Notifications within Workgrid to the submitter, approvers and watchers of requisitions and invoices. These Smart Notifications provide detailed information about the requisition or invoices and makes it possible to directly process approval and return actions right from within Workgrid, across any device.\\n\\nThe Workgrid Timesheet Approvals app and Workgrid Procurement Approvals app are available directly from Workgrid’s App Catalog as well as for purchase on\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://store.sap.com/en/search/workgrid\"},\"content\":[{\"nodeType\":\"text\",\"value\":\" SAP® App Center, the digital marketplace for SAP partner offerings.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\nWorkgrid is a partner in the PartnerEdge® program. As such, it has access to tools, training, resources and benefits that partners need to deliver the solutions and services customers demand. The SAP PartnerEdge program supports partners to facilitate building high-quality, disruptive applications focused on specific business needs – quickly and cost-effectively. The program provides access to all relevant SAP technologies in one simple framework under a single, global contract.\\n\\nSAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies\",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"\\n\",\"marks\":[{\"type\":\"italic\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"\\n\\n\\n\",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"About Workgrid Software\\n\\n\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Workgrid Software, LLC – a company wholly-owned by Liberty Mutual Group creates and sells intelligent workplace software solutions that are purpose-built for an enterprise—by an enterprise. Workgrid Software's initial product the Workgrid Assistant empowers employees with a modern interface and integrated chatbot serving as their digital assistant telling them what they need to know, when they need to know it, so they can get more work done, faster. Workgrid makes work simpler and more efficient for employees by automating administrative requests and surfacing personalized daily tasks, information, and reminders through a single, intuitive interface.\\n\\nYou can learn more about Workgrid by visiting \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.workgrid.com/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"www.workgrid.com\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\n\",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"About Liberty Mutual Insurance\\n\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"\\nAt Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.\\n\\nIn business since 1912, and headquartered in Boston, today we are the sixth largest global property and casualty insurer based on 2019 gross written premium. We also rank 77th on the Fortune 100 list of largest corporations in the U.S. based on 2019 revenue. As of December 31, 2019, we had $43.2 billion in annual consolidated revenue.\\nWe employ over 45,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property. For more information, visit \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.libertymutualgroup.com/about-lm/corporate-information/overview\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"www.libertymutualinsurance.com.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\n# # #\\n\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\nSAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.\\n\",\"marks\":[],\"data\":{}}]}]}"},"externalUrl":null,"externalTitle":"Workgrid Announces New Partnership with SAP","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"3HqbB4nNR0oy6pPJk4kBcD","id":"40a262ff-6db8-5ae3-a4ce-6bb717f35b07","title":"Newsroom - Media - Many paths on quest to build an employee experience platform","slug":"newsroom-media-many-paths-on-quest-to-build-an-employee-experience-platform","publishDate":"2020-09-01T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1bpo6XYcUcXuMMirMJL7Zi/561327ce2ed92f4e15a4014190e91074/TechTarget-Logo-Teal-RGB.jpg?w=480&h=251&q=60&fm=webp&bg=transparent 480w","sizes":"(min-width: 480px) 480px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1bpo6XYcUcXuMMirMJL7Zi/561327ce2ed92f4e15a4014190e91074/TechTarget-Logo-Teal-RGB.jpg?w=480&h=251&fl=progressive&q=60&fm=jpg&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1bpo6XYcUcXuMMirMJL7Zi/561327ce2ed92f4e15a4014190e91074/TechTarget-Logo-Teal-RGB.jpg?w=480&h=251&fl=progressive&q=60&fm=jpg&bg=transparent 480w","sizes":"(min-width: 480px) 480px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":480,"height":251},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1bpo6XYcUcXuMMirMJL7Zi/561327ce2ed92f4e15a4014190e91074/TechTarget-Logo-Teal-RGB.jpg"}},"description":{"description":"Technology cuts two ways in the quality of the employee experience. User-friendly HR systems with seamless connections can remove obstacles and empower workers, while disjointed, hard-to-use ones can have the opposite effect, dampening productivity and shaking employee confidence in the organization."},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Technology cuts two ways in the quality of the employee experience. User-friendly HR systems with seamless connections can remove obstacles and empower workers, while disjointed, hard-to-use ones can have the opposite effect, dampening productivity and shaking employee confidence in the organization.\\n\\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":"https://www.techtarget.com/searchhrsoftware/feature/Many-paths-on-quest-to-build-an-employee-experience-platform","externalTitle":"Many Paths on Quest to Build an Employee Experience Platform","category":[{"title":"Media"}]}},{"node":{"contentful_id":"67w0iWFeG08ud831fd4Tc3","id":"2c4031b7-1f7d-5155-9a69-d6592df93104","title":"Newsroom - Media - The definitive employee app definition","slug":"newsroom-media-the-definitive-employee-app-definition","publishDate":"2020-08-19T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/rJVlxHGILVc4fWCuGyCUS/3e1be8aed30fd2fc3a234ecd7b505e45/Clearbox-LOGO-FINAL-LIGHT-BACKGROUND.png?w=500&h=128&q=60&fm=webp&bg=transparent 500w","sizes":"(min-width: 500px) 500px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/rJVlxHGILVc4fWCuGyCUS/3e1be8aed30fd2fc3a234ecd7b505e45/Clearbox-LOGO-FINAL-LIGHT-BACKGROUND.png?w=500&h=128&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/rJVlxHGILVc4fWCuGyCUS/3e1be8aed30fd2fc3a234ecd7b505e45/Clearbox-LOGO-FINAL-LIGHT-BACKGROUND.png?w=500&h=128&q=60&fm=png&bg=transparent 500w","sizes":"(min-width: 500px) 500px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":500,"height":128},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/rJVlxHGILVc4fWCuGyCUS/3e1be8aed30fd2fc3a234ecd7b505e45/Clearbox-LOGO-FINAL-LIGHT-BACKGROUND.png"}},"description":{"description":"Digital workplaces can be vast, made up of a variety of digital tools, but employee apps enable frontline workers to do what they really need to from one place."},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital workplaces can be vast, made up of a variety of digital tools, but employee apps enable frontline workers to do what they really need to from one place.\\n\\n\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"\\n\\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":"https://www.clearbox.co.uk/the-definitive-employee-app-definition/","externalTitle":"The Definitive Employee App Definition","category":[{"title":"Media"}]}},{"node":{"contentful_id":"7fAZeJgdF1q7e7t4PwBlUv","id":"731e5c88-049f-5d1b-83c5-dcb2b8414cc4","title":"Newsroom - Media - 5 Tips to Get More from Your Voice of Employee Program","slug":"newsroom-media-5-tips-to-get-more-from-your-voice-of-employee-program","publishDate":"2020-08-04T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/7yWPbBzFUdNO7WIon07hUJ/dcc3b4d04f11a7279a5e5ad2af811351/1519863051556.jpg?w=200&h=200&q=60&fm=webp&bg=transparent 200w","sizes":"(min-width: 200px) 200px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/7yWPbBzFUdNO7WIon07hUJ/dcc3b4d04f11a7279a5e5ad2af811351/1519863051556.jpg?w=200&h=200&fl=progressive&q=60&fm=jpg&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/7yWPbBzFUdNO7WIon07hUJ/dcc3b4d04f11a7279a5e5ad2af811351/1519863051556.jpg?w=200&h=200&fl=progressive&q=60&fm=jpg&bg=transparent 200w","sizes":"(min-width: 200px) 200px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":200,"height":200},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/7yWPbBzFUdNO7WIon07hUJ/dcc3b4d04f11a7279a5e5ad2af811351/1519863051556.jpg"}},"description":{"description":"Employee feedback is the key to improved employee experience but it's not as simple as sending a survey. 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AI Predictions For 2020","category":[{"title":"Media"}]}},{"node":{"contentful_id":"5byzIfKtR1hH2g5vcHPz4Y","id":"bd38d41f-5bd5-54f3-a7d4-32988760664e","title":"Newsroom Post - Company News - Amazon Kendra Partnership ","slug":"workgrid-announces-launch-partnership-with-amazon-kendra","publishDate":"2019-12-09T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=webp&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=webp&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=png&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":3228,"height":1816},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png"}},"description":{"description":"Workgrid announces launch partnership with Amazon Kendra in efforts to help improve enterprise search."},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workgrid announces a new launch partnership with Amazon Kendra during the AWS re:Invent 2019 event. \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To say that AWS re:Invent was busy would be a colossal understatement. In addition to 65,000 attendees, more than 2,500 sessions and hundreds of vendors, Amazon also announced more than 77 product launches, feature releases or new services. Included in the flurry was news focused on improving enterprise search.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://aws.amazon.com/about-aws/whats-new/2019/12/announcing-amazon-kendra-reinventing-enterprise-search-with-machine-learning/?trk=ls_card\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Amazon Kendra\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", “a new, highly accurate and easy to use enterprise search service powered by machine learning,” touts “a more intuitive way to search, using natural language, and returns more accurate answers so your end users can discover information stored within the vast amount of content spread across your company.” It also aims “to help the company’s cloud customers incorporate functionality such as natural language processing, but without long waits often associated with AI-related projects,” according to a recent Wall Street Journal article that quotes our own Head of AI and Cloud Engineering, Gillian McCann.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This announcement is significant on a number of levels. For one, Workgrid is a proud launch partner of Kendra, which opens up a whole world of opportunities for the Workgrid chatbot. Because Kendra makes it possible to easily abstract specific answers that would normally be hidden deep within disparate and impossible to index resources like manuals, research reports, FAQs, and PDF documents, the chatbot will now be able to deliver personalized information to employees faster and more accurately than ever before.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"“Kendra does the heavy lifting of providing the needed AI tools and connecting data sources.”\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"blockquote\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"--\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Gillian McCann\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\", Head of Cloud Engineering & AI, Workgrid Software\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Fixing the problems with Enterprise Search\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The enterprise search of today functions through the use of keyword searches. Users type a word related to their inquiry and the engine spits back a list of resources that contain that word. There’s no intelligence involved in the process and because of that, the results that are delivered are, more often than not, terrible.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s a huge problem because \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/the-social-economy\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"employees spend 36% of every average work day\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" looking for and compiling information they need to do their jobs – \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.coveo.com/en/company/news-releases/2014/new-idc-report-points-unified-search-text-analytics-drivers-knowledge-use-employee-productivity\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"and 44% of the time\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" they fail to find what they need. The costs of such inefficiency are staggering, with losses starting in the millions for even small organizations with only 1,000 employees.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Amazon Kendra takes a step in the direction of putting an end to all of that by delivering on the goal of “answers, not links.”\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The power of this promise was previewed at re:Invent by Amazon Web Services Sr. Product Manager Jean-Pierre Dodel who explained that responses to user inquiries with Kendra will be broken into three different categories:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Kendra’s suggested answer, which will provide a straightforward answer to the question based on the most reliable information found within the indexed files.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"FAQs, so users can explore alternate versions of their question\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A list of related documents, arranged in order of relevance by a semantic deep learning model\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"ordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Kendra search console will also provide type-ahead suggestions for users, so they can understand what types of inquiries have previously been done.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How Kendra Will Benefit Workgrid Customers\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For Workgrid, Kendra is an exciting development because we foresee conversational interfaces playing a large role in enterprise search in the coming decade. We’re already well on our way to making that vision a reality with the Workgrid Chatbot. Launched in October, the Workgrid chatbot provides a self-service interface that makes it easy for knowledge owners (who don’t need any coding experience) to populate the bot with the content it needs to effectively answer employee questions, rather than just provide a list of links.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Workgrid chatbot also includes a self-service Q&A builder content authors can use to train the chatbot to respond to the wide variety of questions employees typically ask. Backed by the power of Amazon Kendra, the Workgrid chatbot will become an even more valuable tool, with the ability to extract knowledge from the vast quantities of information that exist across multiple repositories (FAQ, Wiki, PDF Documents, guides, etc).\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"“With Amazon Kendra, we’re excited about the possibility of our customers getting the answers they need quickly and efficiently. Amazon Kendra makes it possible to extract answers directly from unstructured data across multiple repositories and has the potential to fast track our delivery of accurate, better-than-before answers to our customers.”\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"blockquote\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\\n- \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Gillian McCann\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\", Head of Cloud Engineering & AI, Workgrid Software\\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For more information on how Kendra will advance the goal of improving enterprise search, check out the session Workgrid’s Gillian McCann did at re:Invent with AWS’s Director of AI Product Management, Vikram Anbazhagan and Senior Product Manager Jean-Pierre Dodel, “\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://youtu.be/1tuftZ1F1NQ\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Transform the Way You Search and Interact with Enterprise Data Using AI\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".”\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4ql3NUil8CfUpQiae9VqMs\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":null,"externalTitle":"Workgrid Announces Partnership with Amazon Kendra","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"4LkrvsYH8pXXIGa56mWLi4","id":"3ada4cba-2ca1-5ba5-b1bb-4899a2f488a0","title":"Newsroom - 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Workgrid Launches Chatbot","slug":"workgrid-launches-chatbot","publishDate":"2019-10-23T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=768&h=192&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=1024&h=256&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=1366&h=342&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=1600&h=400&q=60&fm=webp&bg=transparent 1600w","sizes":"(min-width: 1600px) 1600px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=1600&h=400&fl=progressive&q=60&fm=jpg&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=768&h=192&fl=progressive&q=60&fm=jpg&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=1024&h=256&fl=progressive&q=60&fm=jpg&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=1366&h=342&fl=progressive&q=60&fm=jpg&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg?w=1600&h=400&fl=progressive&q=60&fm=jpg&bg=transparent 1600w","sizes":"(min-width: 1600px) 1600px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":1600,"height":400},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/4FpBzLYLhHAcDpEIrLV6Ps/6ca0f3f1046da7f64d6fbc3109d59676/say-hello.jpg"}},"description":{"description":"Workgrid's Digital Assistant now includes a friendly, natural language chatbot that provides employees with a more personalized experience for answering questions, finding information, linking to relevant documents, and automating common tasks and request."},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workgrid Launches All-In-One Workplace Chatbot To Improve Employee Experience\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"BOSTON, Oct. 23, 2019 -- Workgrid Software, Inc., a  provider of intelligent workplace solutions that is part of Liberty Mutual Group, has announced the addition of an enterprise-grade Natural Language chatbot to its Digital Assistant. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The new chatbot functions as a centralized workplace chatbot for organizations, capable of handling inquiries from across the enterprise (HR, IT, Finance, Facilities, etc.). It provides employees with a more personalized and contextual experience for answering questions, finding information, and performing tasks. It also eliminates the complexity of deploying a chatbot because it features a no-code interface for training the chatbot to respond to employees' questions.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://c212.net/c/link/?t=0&l=en&o=2618578-1&h=559309874&u=https%3A%2F%2Fwww.revechat.com%2Fblog%2Fchatbots-trends-stats%2F&a=80+percent+of+businesses\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"80 percent of businesses\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" expected to have some sort of chatbot automation by 2020, the Workgrid chatbot exemplifies the utility a conversational interface can provide to organizations. Available through a mobile device or web application, the Workgrid is available 24/7 to answer employee questions, provide links to relevant documents and automate common tasks and requests. It also uses the wealth of information organizations have about their employees to provide personalized responses that are tailored to each employee based on their job, function, primary office location and more.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Gillian McCann, Co-Founder and head of Cloud Engineering and AI at Workgrid shares\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\\\"Employees expect workplace technology to offer a consumer-like experience, \\\"This is a major step in that direction.\\\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"blockquote\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In addition to increasing productivity and reducing costs in high-volume use cases such as help desks, the no-code interface makes the power of chatbot technology accessible to organizations that might not otherwise have the expertise on-hand to deploy such an initiative. Having a chatbot like this is an important step forward and one that will only grow in value and usefulness over time.\\\"\\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Product features include:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Question and Answer Builder - \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"A no code, intuitive interface that enables organizations to rapidly deploy an employee-facing chatbot. The chatbot Q&A provides a simple and easy interface for training a chatbot (adding questions and answers).\\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Small Talk - \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"The Workgrid chatbot comes prebuilt with a collection of 'Small Talk' interactions. 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For more information about Workgrid chatbot, please visit: \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"/platform/chatbot\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Learn more about the Workgrid Chatbot\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"About Workgrid\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" \\nWorkgrid Software, LLC – a company wholly-owned by Liberty Mutual Group creates and sells intelligent workplace software solutions that are purpose-built for an enterprise—by an enterprise. Workgrid Software's initial product the Workgrid Assistant empowers employees with a modern interface and integrated chatbot serving as their digital assistant telling them what they need to know, when they need to know it, so they can get more work done, faster. 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Use these great recent resources to guide and inspire your planning."},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Thinking about converting your classic SharePoint intranet to modern? 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The AWS Hero program recognizes and honors the most engaged developers who are early adopters of Amazon ML Technologies and have had a real impact within the community from sharing their expertise with others among the AWS community.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7EBWlxzWj10n6Umkmuysvt\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Gillian is a passionate advocate of cloud native architectures with a keen interest on how conversational interfaces, machine learning, and AI can be applied within an AWS serverless SaaS architecture to deliver new capabilities. Here at Workgrid Software, as the Head of Cloud Engineering and AI she is the lead architect and technical product owner responsible for building conversational AI into Workgrid's intelligent workplace platform and enterprise chatbot.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Gillian's years of experience with machine learning, conversational interfaces and AI has provided significant input into how we've built the Workgrid platform to deliver conversational interfaces at scale for enterprises around the globe.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Gillian's AWS Knowledge & Experience Now a Case Study for Other Enterprises\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Gillian has comprehensive knowledge and experience working with AWS services. Prior to Workgrid, she was the lead architect on the Cognitive Technology team at Liberty Mutual Insurance, where she was responsible for exploring how AWS conversational AI could be leveraged to improve the employee experience. During her tenure at Liberty Mutual, she led a team building out Liberty Mutual's chatbot platform which is a serverless architecture built on AWS.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What's even more impressive is Gillian's team at Liberty Mutual was chosen to participate in Amazon's early adopter program for its services that enable organizations to build conversational interfaces leveraging \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://aws.amazon.com/lex/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Amazon Lex\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". This partnership enabled Liberty Mutual to be one of the first enterprise customers to test and deploy conversational experiences at scale leveraging Amazon services.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The work led by Gillian's team as part of the early adopter partnership was instrumental in shaping the enterprise-level capabilities and features that are available today with Amazon Lex. Amazon now uses the work that was completed by Gillian and the team at Liberty Mutual as a case study to showcase to other enterprises how to leverage Amazon services to successfully build and deploy conversational interfaces to enrich enterprise applications. This case study has recently been featured at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.youtube.com/watch?v=TeLvFqLW_0A&t=15s\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"AWS re:Invent 2017\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and on \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://aws.amazon.com/lex/customers/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Amazon's website\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You can learn more about the Amazon ML Hero program at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://aws.amazon.com/blogs/aws/announcing-aws-machine-learning-heroes-plus-new-aws-community-heroes/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"https://aws.amazon.com/blogs/aws/announcing-aws-machine-learning-heroes-plus-new-aws-community-heroes/\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":null,"externalTitle":"Workgrid's Head of AI Named an AWS Machine Learning Hero","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"5rWQVv8U87UZmYszIfdwX2","id":"8a3c570b-dff9-5015-a780-7eb772f87191","title":"Newsroom Post - Company News - KM Promise Award","slug":"km-promise-award","publishDate":"2018-11-02T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=webp&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=webp&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=png&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":3228,"height":1816},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png"}},"description":{"description":"Workgrid Named a Finalist for KM Promise Award"},"body":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"heading-1\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid Named a Finalist for KM Promise Award\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"We're excited to announce that the Workgrid Software has been named a finalist for the \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"http://www.kmworld.com/Articles/Editorial/Features/2018-KMWorld-Promise-and-Reality-award-finalists-KM-Promise-Award-128165.aspx\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"KM Promise Award\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" for our intelligent digital assistant solution, the Workgrid Assistant. The Workgrid Assistant streamlines knowledge management and provides intelligent search capabilities for employees, enabling employees to find the information they need, when they need it.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The KM Promise award is designed to celebrate the success stories of knowledge management and is given to a company that provides innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The Workgrid team will be heading to the 2018 KMWorld event in Washington, DC to network and collaborate with knowledge management professionals and experts alike to discuss today's top knowledge management challenges, opportunities and trends.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"We are also presenting during the Digital Workplace and Intranet showcase on Wednesday, November 7th at 4:00pm hosted by Step Two Designs. The showcase is a chance for attendees to receive an in-depth walk-through of leading edge intranets and digital workplaces. We will be showing first-hand how the Workgrid Assistant successfully streamlined knowledge management for Liberty Mutual employees by surfacing a modern unified view of relevant, personalized and contextual information from multiple sources to employees. If you're attending KMWorld, be sure to add the session to your calendar!\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"State of Knowledge Management in Today's Digital Workplace\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"In today's digital-first world, information is critical and employees expect immediate access to the right information, at the right time. The reality however is that information is usually is disparate and siloed across an organization, creating a complex knowledge management experience and productivity burdens for employees.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"In fact, according to McKinsey report, employees spend 9 hours per week on average searching for information. It's clear, organizations need to invest in providing effective knowledge management solutions or risk paying their employees to waste time searching through applications and their inboxes for the information they need to get their job done.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"At Workgrid, we believe the future of knowledge management will evolve around intelligence. Powered by technologies such as artificial intelligence, machine learning, and natural language processing, an intelligent knowledge management solution will bring together and manage information from different sources all while understanding and leveraging information about the user to provide the information employees need, when they need it. For example, if an employee has an upcoming meeting in another office building, a system could predict the employee may need travel information or parking reservations without the employee having to search for that information.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"We look forward to attending KMWorld next week to learn more about the future of knowledge management and how we can further evolve the Workgrid Assistant to meet the demanding needs of enterprises as they strive to provide efficient knowledge management solutions. Hope to see you in Washington, DC!\",\"marks\":[],\"data\":{}}]}]}"},"externalUrl":null,"externalTitle":"Workgrid Named a Finalist for KM Promise Award","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"6G5bJ4JoDJUMDr9Z5G7rUp","id":"396625ba-766d-52c3-be7c-bf563d6630bf","title":"Newsroom- Company News- Workgrid Wins Gartner Eye on Innovation Award","slug":"workgrid-wins-gartner-eye-on-innovation-award","publishDate":"2018-10-23T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=webp&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=webp&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=png&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":3228,"height":1816},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png"}},"description":{"description":"The Gartner Symposium/ITxpo is a premier technology leadership conference, where thousands of IT leaders gathered together to learn the biggest emerging trends shaping IT and business."},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workgrid Recognized by Eye on Innovation Award\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Last week, Workgrid had the exciting opportunity to get on stage at the Gartner Symposium ITxpo and showcase to a panelist of analysts how Liberty Mutual built an employee digital assistant and launched it externally to other enterprises as Workgrid Software.\\nWe're excited to announce that the Workgrid Assistant case study won Liberty Mutual the Gartner Eye on Innovation Award!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Gartner Symposium/ITxpo is a premier technology leadership conference, where thousands of IT leaders gathered together to learn the biggest emerging trends shaping IT and business. The event was filled with inspiring content from industry experts and analysts diving into the upcoming challenges for CIOs and C-level leaders alike that will reshape today's business models.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The most exciting part of the event for the Workgrid team was participating and competing for the Gartner 2018 Eye on Innovation Award. The award recognizes the innovative use of digital technology-enabled capabilities, products or services to highlight \\\"best-in-class\\\" financial industry initiatives launched within the past 12 months and to offer insight about developments in digital innovation.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our Head of Product, Troy Campano, presented on behalf of the digital assistant team at Liberty Mutual Insurance where Troy was given three minutes to showcase to a panelist of Gartner analysts how Liberty Mutual built an intelligent employee digital assistant and launched it externally to other enterprises as Workgrid Software.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Next through a live vote, the attendees were asked to choose the case study they liked most. We were thrilled to see that 85% of the audience choose the Workgrid case study awarding Liberty Mutual as a winner of the Eye on Innovation Award in the following category \\\"innovative business models that allow financial services providers to develop new strategic value-creation or profit models\\\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The audience then participated in a final live vote to choose a winning finalist among each category to earn the \\\"Digital Champion of Americas\\\" title. The vote was between Liberty Mutual, BMO Bank of Montreal, and Allstate with BMO taking the lead as the regional winner by just 2%, congrats to both BMO and Allstate!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We are thrilled to receive this recognition from Gartner and the vote from our peers! We are proud of how far the team has been able to take the digital assistant initiative and this award will certainly help further inspire our team to develop new, innovative ideas for other enterprises around the globe.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Overall the Gartner Symposium ITxpo was a fantastic event! The Workgrid team enjoyed meeting with IT leaders in diverse fields learning how they plan to leverage technologies like AI in the workplace and their strategic approach to keeping up with today's rapidly changing digital environment. Looking forward to next year!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":null,"externalTitle":"Workgrid Wins Gartner Eye on Innovation Award","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"4f4XQg9yUR2Ei3qWvYdDuQ","id":"f3845959-9a5f-576f-9653-557d80618545","title":"Newsroom - Company News - workgrid-software-top-virtual-assistant-solution-provider","slug":"workgrid-software-top-virtual-assistant-solution-provider","publishDate":"2018-10-15T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=webp&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=webp&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=png&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":3228,"height":1816},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png"}},"description":{"description":"Workgrid Software Named Top Virtual Assistant Solution Provider by CIO Applications"},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workgrid Named A Top \\\"Virtual Assistant Solution Provider\\\" by CIO Applications\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We're excited to announce that CIO Applications has named Workgrid Software one of the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.cioapplications.com/vendors/top-10-virtual-assistant-solution-providers-2018-rid-109.html\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Top 10 Virtual Assistant Solutions Providers for 2018\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". This accolade is based on an evaluation of companies who are at the forefront of delivering cutting-edge virtual assistant solutions and are transforming businesses.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The top 10 solution provider list is selected by a distinguished panel of CIO, CEOs, CTO, and industry analyst.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4a4B9rFv3hgHy8T9SRlTUB\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What is a virtual assistant?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A virtual assistant or digital assistant is an application program that can understand natural language commands using a conversational interface such as voice or text to answer questions or complete tasks for a user.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Virtual Assistants in the Enterprise\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In enterprises, a virtual assistant serves as an employee's personal concierge and digital butler making helpful recommendations as well as carrying out a range of tasks, from scheduling appointments to submitting IT help desk tickets.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Virtual assistants will redefine how employees interact with software across the enterprise as employees will no longer have to understand or know what back-end system(s) is required to complete tasks. By using a conversational interface via text or voice, they will instead use a natural conversation to find information and get work done.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"At Workgrid, the goal of our virtual assistant (known as the Workgrid Assistant) is to help simplify the work day for employees and improve the overall employee experience. As machine learning and artificial intelligence continue to advance, we look forward to helping enterprises implement virtual assistants that can interpret even more complex requests to transform how their employees get work done.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Check out the recent interview on \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.cioapplications.com/vendor/workgrid-software-driving-employee-productivity-through-machine-intelligence-cid-2245-mid-123.html\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"CIO website\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" on how Workgrid is driving employee productivity through machine intelligence.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":null,"externalTitle":"Workgrid Software Named Top Virtual Assistant Solution Provider by CIO Applications ","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"4yX32ce9L9AHeclJMFOgfO","id":"d13b4da7-26a1-5aff-a47e-ca17bfcfa778","title":"Newsroom post - Company News- Liberty Mutual's Use of Workgrid Wins Step Two Intranet Award","slug":"liberty-mutuals-use-of-the-workgrid-wins-step-two-intranet-award","publishDate":"2018-09-13T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=webp&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=webp&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=768&h=432&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1024&h=576&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1366&h=768&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=1920&h=1080&q=60&fm=png&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png?w=3228&h=1816&q=60&fm=png&bg=transparent 3228w","sizes":"(min-width: 3228px) 3228px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":3228,"height":1816},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1uiFkVNf2BHZbO7kkrH6l3/a09df053cc6c00d5300efc731436c863/Workgrid_Background.png"}},"description":{"description":"Liberty Mutual's use of Workgrid earns them the 2018 Step Two Intranet Award"},"body":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"heading-1\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Liberty Mutual's Use of the Workgrid Assistant Wins Step Two Intranet Award\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid is excited to congratulate Liberty Mutual Insurance on being awarded as the Platinum winner of the 2018 Step Two Intranet and Digital Workplace Award for the use of the Workgrid Assistant to transform the employee experience of their digital workplace.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workgrid really impressed the judges, earning Liberty Mutual Insurance the highest score of all entries received and the platinum level award. The platinum level award is given to the organization that has the single most impressive submission.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-entry-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"1Oat70JhelcwMLmxaT1zvK\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Some of the feedback from the judges included:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"This is awesome! Approvals on a smart watch is fantastic!! Integrated approvals on any device is what everyone wants but no one does. And a chatbot too? Incredibly thoughtful and built in a way that allows it to grow.\\\"\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"Digital Assistant is very nicely conceived and superbly executed. The 'About Me' section is an excellent example of how to bring modern UX thinking to HR services\\\"\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"Absolute admiration for the results of the project. Huge respect for the work of the intranet team! The coolest project with an ideal micro-service architecture! Impressive results and savings. Great example for inspiration for many companies with thousands of employees.\\\"\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"As organizations move more systems to the cloud and digitize information to create a more modern workplace, the enormous amounts of data has caused an overly complex working environment. The problem is not the data itself as the data isn't going away. The problem is the ability to manage the information and filter the data into ways that make employees more efficient and effective.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Liberty Mutual felt this pain back in 2013 as they sought to improve the employee experience with a goal to create a best-in-class digital work environment where their technical interactions at work were as personalized, timely, and intuitive as in their everyday lives.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\\"We strive to provide an environment that employees enjoy and one that makes their jobs easier, allowing them to focus on doing their very best for our customers. Receiving this recognition underscores that we are moving in the right direction.\\\"\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Said James McGlennon, Liberty Mutual Insurance's Chief Information Officer \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"With the Workgrid Assistant, employees have their most important tasks, information and notifications at their fingertips with an intuitive user experience they have come to expect as consumers, freeing them to focus on high-value work.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"How the AI Assistant Enhances Your Intranet\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"An AI Assistant is an easy way to turn your intranet into an intelligent, personalized digital experience that improves productivity, focus, and engagement.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The Workgrid AI Assistant integrates with existing intranet platforms as a conversational web client that guides employees' attention to their most important tasks and information. The benefits of pairing an AI Assistant with your existing intranet adds significant value to your digital workplace:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Drive active users to your intranet\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" when you consolidate tasks and system notifications alongside your important communications\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Keep employees on the intranet\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" by enabling them to take action on approvals and work processes right from the intranet\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Simplify finding information\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" with a conversational experience that surfaces data from company documents, systems, and knowledge bases\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Harness the power of AI\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" to anticipate needs and delivery future-ready experiences that unleash a higher level of productivity\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"For those looking to elevate their company intranet, here's a look at \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://workgrid.com/solutions/intranet-modernization\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"how the Workgrid AI Assistant can help\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"About Step Two Intranet and Digital Workplace Award\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The Step Two Intranet and Digital Workplace Award is a global award now on their twelfth year recognizing outstanding contributions to the fields of intranets and digital workplaces. The award program recognizes companies for their work across:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Intranet essentials\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Social, collaboration and communication\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Business, mobile and front-line solutions\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Digital workplace and digital employee experience\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The 2018 awards uncovered many remarkable solutions that are delivering real business value, congratulations to all the organizations recognized this year! To check out all the incredible intranet and digital workplace projects, visit \\n\\n\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.steptwo.com.au/columntwo/winners-announced-for-the-2018-step-two-intranet-and-digital-workplace-awards/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"https://www.steptwo.com.au/\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]}]}"},"externalUrl":null,"externalTitle":"Liberty Mutual's Use of the Workgrid Wins Step Two Intranet Award","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"2oGjK5TaidzVwEd5GB3U31","id":"5b1b84b9-0edf-505f-ac94-47ed17c8b6d4","title":"Newsroom - Media - The Intranet is Not Dead, it's Evolving into a Workgrid","slug":"newsroom-media-the-intranet-is-not-dead-its-evolving-into-a-workgrid","publishDate":"2018-08-28T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/47pl4YFfYxDgCNfWsxmJLd/77bdc0b80ddc2098be1ccf0283afa47e/CIOlogo.png?w=282&h=152&q=60&fm=webp&bg=transparent 282w","sizes":"(min-width: 282px) 282px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/47pl4YFfYxDgCNfWsxmJLd/77bdc0b80ddc2098be1ccf0283afa47e/CIOlogo.png?w=282&h=152&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/47pl4YFfYxDgCNfWsxmJLd/77bdc0b80ddc2098be1ccf0283afa47e/CIOlogo.png?w=282&h=152&q=60&fm=png&bg=transparent 282w","sizes":"(min-width: 282px) 282px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":282,"height":152},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/47pl4YFfYxDgCNfWsxmJLd/77bdc0b80ddc2098be1ccf0283afa47e/CIOlogo.png"}},"description":{"description":"\"Imagine an intranet that takes into account an employee's needs and preferences and delivers information on a contextual basis\""},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\\\"Imagine an intranet that takes into account an employee's needs and preferences and delivers information on a contextual basis\\\"\\n\\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":"https://www.cioapplications.com/cxoinsights/the-intranet-is-not-dead-it-s-evolving-into-a-workgrid-nid-2376.html","externalTitle":"The Intranet is Not Dead, it's Evolving into a Workgrid","category":[{"title":"Media"}]}},{"node":{"contentful_id":"5QIFdmUHD872puKLfTzpA0","id":"c762a418-f3fd-52b3-bdf8-8ef38ddd38f5","title":"Newsroom - Media - AI to Help You Navigate the Workday","slug":"newsroom-media-ai-to-help-you-navigate-the-workday","publishDate":"2018-07-30T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/24u9Dd5s1ABM9mox8Iphv6/7f983abfe2ddc62bc01264778b62d9e9/informationweek.png?w=370&h=62&q=60&fm=webp&bg=transparent 370w","sizes":"(min-width: 370px) 370px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/24u9Dd5s1ABM9mox8Iphv6/7f983abfe2ddc62bc01264778b62d9e9/informationweek.png?w=370&h=62&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/24u9Dd5s1ABM9mox8Iphv6/7f983abfe2ddc62bc01264778b62d9e9/informationweek.png?w=370&h=62&q=60&fm=png&bg=transparent 370w","sizes":"(min-width: 370px) 370px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":370,"height":62},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/24u9Dd5s1ABM9mox8Iphv6/7f983abfe2ddc62bc01264778b62d9e9/informationweek.png"}},"description":{"description":"Can you remember where to go to fill out your performance review? 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Why not let AI guide you through these administrative tasks.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\\n\\n\\n\\n\\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":"https://www.informationweek.com/ai-or-machine-learning/ai-to-help-you-navigate-the-workday","externalTitle":"AI to Help You Navigate the Workday","category":[{"title":"Media"}]}},{"node":{"contentful_id":"4hvjrL0986gMSeZhf4UpT","id":"21d8bce1-8872-5e35-98af-0d8ec107950f","title":"Newsroom - Media - Workgrid Software explain the Intelligent Workplace full of AI","slug":"newsroom-media-workgrid-software-explain-the-intelligent-workplace-full-of","publishDate":"2018-06-26T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=768&h=220&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=1024&h=293&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=1366&h=391&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=1920&h=550&q=60&fm=webp&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=2050&h=587&q=60&fm=webp&bg=transparent 2050w","sizes":"(min-width: 2050px) 2050px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=2050&h=587&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=768&h=220&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=1024&h=293&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=1366&h=391&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=1920&h=550&q=60&fm=png&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png?w=2050&h=587&q=60&fm=png&bg=transparent 2050w","sizes":"(min-width: 2050px) 2050px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":2050,"height":587},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1gizqfS077KTVT2ESu17KW/e5a388973908b5ab99f7430fc939b0f4/sync-ni.png"}},"description":{"description":"The Intelligent Workplace will be supported by a pervasive artificial intelligence (AI) that underpins all kinds of recognisable processes and products."},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Intelligent Workplace will be supported by a pervasive artificial intelligence (AI) that underpins all kinds of recognisable processes and products.\\n\\n\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"\\n\\n\\n\\n\\n\\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":"https://syncni.com/interview/780/workgrid-software-explain-the-intelligent-workplace-full-of-ai","externalTitle":"Workgrid Software Explain the Intelligent Workplace Full of AI","category":[{"title":"Media"}]}},{"node":{"contentful_id":"6wZhKHnUtajzB1oTu0lDo8","id":"51dcebe5-5063-5a2e-862a-35044570e04f","title":"Newsroom Post - Company-News - Liberty-mutual-wins-2018-digital-workplace-of-the-year-award-with-workgrid","slug":"workgrid-software-now-powering-2018-digital-workplace-of-the-year-award","publishDate":"2018-06-20T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=768&h=432&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=1024&h=576&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=1366&h=768&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=1920&h=1080&q=60&fm=webp&bg=transparent 1920w","sizes":"(min-width: 1920px) 1920px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=1920&h=1080&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=768&h=432&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=1024&h=576&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=1366&h=768&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png?w=1920&h=1080&q=60&fm=png&bg=transparent 1920w","sizes":"(min-width: 1920px) 1920px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":1920,"height":1080},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/13SNvGVJ3ca7e5VV8MYO1H/50d03f6abc00c0035c3ef768f3831dab/landing-page-banner-6.png"}},"description":{"description":"Liberty Mutual Insurance Receives 2018 Digital Workplace of the Year Award for Implementation of the Workgrid's digital assistant"},"body":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Liberty Mutual Insurance Receives 2018 Digital Workplace of the Year Award for Implementation Workgrid\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"During the 2018 Digital Workplace Experience event held in Chicago, Liberty Mutual Insurance was honored with the 2018 Digital Workplace of the Year award. This accolade is presented by the Digital Workplace Group in partnership with SMG and CMSWire was awarded to Liberty Mutual's Digital Workplace, built using Workgrid's Intelligent Workplace Platform.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"3CajLDLLDGlduj7Ht1t0ph\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Paul Miller, the CEO and Founder of the Digital Workplace Group had the following to say:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\\\"Liberty Mutual really wowed our judges this year - with high scores across the award criteria. We were especially impressed with their strategic approach, with a clear focus on simplifying employees lives and impressive features, including a personalized Digital Assistant, a Chatbot for IT help, and a mobile app for anywhere access.\\\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"blockquote\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With the Workgrid Assistant, Liberty Mutual is able to simplify employees' day by managing their to-do lists, notifications, approvals, workflows, and communications in a modern and intelligent intuitive interface. Furthermore, with a enterprise-grade chatbot, employees can get quick answers to common questions across areas such as IT, HR, and Facilities. It can even automate task on the users's behalf including unlock an iPhone, resetting their password, or registering a new device.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Not only do employees love the digital assistant, but the digital assistant is also delivering real, tangible value to employees including one-click access to popular employee data such as payroll, time-off balances, approval workflows, organization charts, and more - reducing the number of clicks it takes for employees to access employee data by 70% and saving employees on average 5 minutes a week.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Here at Workgrid, we're excited and proud to be part of Liberty Mutual's mission to creating an exceptional digital experience for its employees, where their employees' technical interactions at work are as personalized, timely, and intuitive as their everyday lives.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"So what does it take to create an award-winning digital workplace? We sat down with Troy Campano, the Senior Enterprise Architect who drove the digital workplace strategy at Liberty Mutual to get the full scoop. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.workgrid.com/blog/2018/06/26/what-makes-an-award-winning-digital-workplace\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Check out the interview\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"externalUrl":null,"externalTitle":"Workgrid Software Powers 2018 Digital Workplace of the Year","category":[{"title":"Company News"}]}},{"node":{"contentful_id":"2eTZRWiK45EkzxxrR8bB0J","id":"1e9c5ab5-af91-5de5-8c1e-62003a6241ca","title":"Newsroom - Media - Boost Employee Productivity with a 'Single, Simplified Experience'","slug":"newsroom-media-boost-employee-productivity-with-a-single-simplified","publishDate":"2018-04-17T00:00-04:00","featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/7yWPbBzFUdNO7WIon07hUJ/dcc3b4d04f11a7279a5e5ad2af811351/1519863051556.jpg?w=200&h=200&q=60&fm=webp&bg=transparent 200w","sizes":"(min-width: 200px) 200px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/7yWPbBzFUdNO7WIon07hUJ/dcc3b4d04f11a7279a5e5ad2af811351/1519863051556.jpg?w=200&h=200&fl=progressive&q=60&fm=jpg&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/7yWPbBzFUdNO7WIon07hUJ/dcc3b4d04f11a7279a5e5ad2af811351/1519863051556.jpg?w=200&h=200&fl=progressive&q=60&fm=jpg&bg=transparent 200w","sizes":"(min-width: 200px) 200px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":200,"height":200},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/7yWPbBzFUdNO7WIon07hUJ/dcc3b4d04f11a7279a5e5ad2af811351/1519863051556.jpg"}},"description":{"description":"Employees are missing important messages, notifications and approvals. 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