{
    "componentChunkName": "component---src-templates-page-js",
    "path": "/solutions/information-technology/",
    "result": {"data":{"allContentfulPage":{"edges":[{"node":{"__typename":"ContentfulPage","slug":"solutions/information-technology","id":"96407423-edb8-5456-af4c-66f70d1480a8","simpleHeader":null,"simpleHeaderCta":null,"simpleFooter":null,"pageSeo":{"graphImage":{"description":"Streamline the IT ticket management process, allowing employees to submit service tickets, add comments, close, or check for status updates via conversational AI.","title":"[asset] IT Help Desk  Ticket Conversational AI","file":{"url":"//images.ctfassets.net/z7p73u8c0thn/5dmBitn0zWt62OyEqBWoum/909d24560f58a2096bc7c97c83de0c85/IT_Help_Desk.svg"}},"seoTitle":"Information Technology","seoDescription":"Streamline IT operations to improve the digital workplace","canonical":null,"noIndex":false,"metaTags":"IT, information technology, digital workplace, digital assistant, conversational ai, helpdesk","article":null,"breadcrumbs":null},"components":[{"__typename":"ContentfulComponentHero","id":"7de5c373-9cfd-5e7c-91f4-3c459ebc4be8","background":"dark","videoUrl":null,"type":"grey-full-width-center","alignImage":"right","mobileTextAlign":null,"subheading":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Give employees and IT teams alike a modern digital workplace with simplified processes and self-service capabilities.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"kicker":"SOLUTIONS for IT","heading":"Streamline IT operations to improve the digital workplace","categories":null,"headingSize":"H1","breadcrumbs":null,"breadcrumbTitle":null,"callsToAction":null,"featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=768&h=288&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=1024&h=384&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=1366&h=513&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=1700&h=638&q=60&fm=webp&bg=transparent 1700w","sizes":"(min-width: 1700px) 1700px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=1700&h=638&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=768&h=288&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=1024&h=384&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=1366&h=513&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png?w=1700&h=638&q=60&fm=png&bg=transparent 1700w","sizes":"(min-width: 1700px) 1700px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":1700,"height":638},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1wAgHJbTqt0bF1MgVeFJL4/77bd443ed4be9e926644ca62df0e599d/IT_hero.png","contentType":"image/png"},"title":"IT hero","description":"Give employees and IT teams alike a modern digital workplace with simplified processes and self-service capabilities."},"mobileBackgroundImage":null,"reference":null,"videoThumbnail":null},{"__typename":"ContentfulComponentSlidebox","id":"26a12b2d-9b7c-5410-8d8c-f1ae35d08469","internalName":"Slidebox - IT Use Cases","noTopPadding":null,"noBottomPadding":null,"slideboxHeading":{"id":"c2ba51ec-7429-533c-8efc-3e575f92db6c","internalName":"Slidebox Heading: IT Use Cases","backgroundColor":"White","kicker":null,"headingSize":"Heading 2","heading":"Redefine IT agility","subheading":{"subheading":"Automate support and effortlessly scale IT operations while unburdening your helpdesk with Workgrid's conversational AI assistant."},"callsToAction":null},"slides":[{"id":"9c098dc8-fc2a-564d-b5a4-ce6a58325d84","align":"left","background":"light","navTitle":"IT Ticket Support","iconIdSelect":"support-agent","callsToAction":null,"kicker":null,"heading":"IT Help and Support","headingSize":"H4","subheading":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Streamline the IT ticket management process, allowing employees to submit service tickets, add comments, close, or check for status updates via conversational AI.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"bodyCopy":null,"featuredImage":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/5dmBitn0zWt62OyEqBWoum/909d24560f58a2096bc7c97c83de0c85/IT_Help_Desk.svg"},"title":"[asset] IT Help Desk  Ticket Conversational AI","description":"Streamline the IT ticket management process, allowing employees to submit service tickets, add comments, close, or check for status updates via conversational AI.","contentful_id":"5dmBitn0zWt62OyEqBWoum"},"lottie":null,"video":null},{"id":"e257d386-bc93-5b2a-8e1d-eceb7fd23f38","align":"left","background":"light","navTitle":"IT Updates and Alerts","iconIdSelect":"notifications","callsToAction":null,"kicker":null,"heading":"IT Status Updates and Service Alerts","headingSize":"H4","subheading":null,"bodyCopy":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Keep employees in the loop by delivering real-time personalized alerts. Elevate notifications for ticket status updates and system related issues, such as outages and updates, outside email with intelligent notifications delivered at the right place at the right time.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=768&h=768&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=1024&h=1024&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=1366&h=1366&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=1800&h=1800&q=60&fm=webp&bg=transparent 1800w","sizes":"(min-width: 1800px) 1800px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=1800&h=1800&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=768&h=768&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=1024&h=1024&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=1366&h=1366&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png?w=1800&h=1800&q=60&fm=png&bg=transparent 1800w","sizes":"(min-width: 1800px) 1800px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":1800,"height":1800},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1Kestzjzxi49tyJ6DJ5ERL/452504638c6233694ca65ea8f4def9ea/IT-Updates-and-Alerts-Use-Cases.png"},"title":"[asset] IT-Updates-and-Alerts-Use-Cases","description":"Elevate notifications for IT ticket status updates and system related issues with intelligent notifications delivered at the right place at the right time","contentful_id":"1Kestzjzxi49tyJ6DJ5ERL"},"lottie":null,"video":null},{"id":"4b83dc04-3532-5d44-b5b6-88b05f046d16","align":"left","background":"light","navTitle":"IT Self-Service","iconIdSelect":"insights","callsToAction":null,"kicker":null,"heading":"IT Knowledge Discovery and Self-Service","headingSize":"H4","subheading":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Simplify access to information and accelerate ticket deflection with self-service access to policies and frequently asked questions. The assistant can search through various resources such as documents and systems to provide employees with the most relevant snippets of information.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"bodyCopy":null,"featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=768&h=768&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=1024&h=1024&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=1366&h=1366&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=1800&h=1800&q=60&fm=webp&bg=transparent 1800w","sizes":"(min-width: 1800px) 1800px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=1800&h=1800&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=768&h=768&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=1024&h=1024&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=1366&h=1366&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png?w=1800&h=1800&q=60&fm=png&bg=transparent 1800w","sizes":"(min-width: 1800px) 1800px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":1800,"height":1800},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/d3xUv5NkLv0mMZ73550t8/cdaa54d41f82166303cf766b31b401dc/IT-Self-Service-Use-Case.png"},"title":"[asset] IT-Self-Service-Use-Case","description":"Simplify access to information with self-service access to policies and frequently asked questions with chat-to-doc integrations to documents and knowledge management systems using a question and answer style conversational functionality.","contentful_id":"d3xUv5NkLv0mMZ73550t8"},"lottie":null,"video":null},{"id":"b87481a8-67c2-58c9-97e5-165c0a8814cb","align":"left","background":"light","navTitle":"IT Requests","iconIdSelect":"app-shortcut","callsToAction":null,"kicker":null,"heading":"Streamline IT Requests","headingSize":"H4","subheading":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Automate a wide range of IT requests with the help of the AI Assistant. Employees can initiate and complete IT requests through the AI Assistant resulting in a more streamlined process for workflows such as ordering new equipment, provisioning software, and updating email aliases or groups.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"bodyCopy":null,"featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=768&h=768&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=1024&h=1024&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=1366&h=1366&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=1920&h=1920&q=60&fm=webp&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=3600&h=3600&q=60&fm=webp&bg=transparent 3600w","sizes":"(min-width: 3600px) 3600px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=3600&h=3600&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=768&h=768&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=1024&h=1024&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=1366&h=1366&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=1920&h=1920&q=60&fm=png&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png?w=3600&h=3600&q=60&fm=png&bg=transparent 3600w","sizes":"(min-width: 3600px) 3600px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":3600,"height":3600},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/NO4rJDyMIyMzIV2kYDqPM/01e3d1b9318dd8d43804145f30471c0c/IT_Provisioning_Slidebox_Image_3.png"},"title":"[asset] IT Provisioning Slidebox Image","description":"IT Provisioning","contentful_id":"NO4rJDyMIyMzIV2kYDqPM"},"lottie":null,"video":null},{"id":"b7ef852e-ad7d-5cca-b15d-c0e8a58f7834","align":"left","background":"light","navTitle":"Builder","iconIdSelect":"build","callsToAction":[{"variant":"primary","type":"standard","link":"/platform/no-code-app-builder","label":"Learn More","id":"0b09deca-f378-5ed9-a122-32713dd3409b","internalName":"CTA - Workshop - Primary","internalLink":true,"contentful_id":"5xalDj7J2LKg9x4JD1MYaw"}],"kicker":null,"heading":"Integration and Experience Builder","headingSize":"H4","subheading":null,"bodyCopy":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Rapidly build apps and conversational AI experiences for any use case leveraging Workgrid's no-code/low-code platform. Choose from a catalog of 50+ pre-built templates or build custom workflows with access to hundreds of data sources.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"featuredImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=768&h=768&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=1024&h=1024&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=1366&h=1366&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=1800&h=1800&q=60&fm=webp&bg=transparent 1800w","sizes":"(min-width: 1800px) 1800px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=1800&h=1800&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=768&h=768&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=1024&h=1024&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=1366&h=1366&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png?w=1800&h=1800&q=60&fm=png&bg=transparent 1800w","sizes":"(min-width: 1800px) 1800px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":1800,"height":1800},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/5KtoJywr3g9BqErm9pgDXu/de2a8237a7ce054d5f3fdbd957c549c0/IT-Workshop-Use-Cases.png"},"title":"[asset] IT-Workshop-Use-Cases","description":"Innovate quicker by configuring integrations and experiences using Workgrid's no-code/low-code platform. Choose from a catalog of 50+ pre-built templates or build something completely custom leveraging our drag-and-drop interface.","contentful_id":"5KtoJywr3g9BqErm9pgDXu"},"lottie":null,"video":null}]},{"__typename":"ContentfulComponentCarousel","id":"aa001771-0663-5f85-8883-c58491b6ab21","type":"icon-variant","background":"white","backgroundImage":null,"subheading":{"subheading":"AI Assistant use cases to support IT teams."},"subheadingTest":null,"kicker":null,"heading":"Out-of-the-Box IT Templates","headingSize":"H3","autoplay":true,"noTopPadding":false,"noBottomPadding":false,"carouselItems":[{"id":"9c3c123d-da49-57ad-ab22-596a071017be","align":"left","background":"light","callsToAction":null,"heading":"ServiceNow Knowledge","headingSize":"H4","subheading":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"F\",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"ind information faster by surfacing answers sourced directly from your ServiceNow knowledge articles.\",\"marks\":[],\"data\":{}}]}]}"},"icon":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/3DMoL0gHiqPxg6CoFLVVw7/a26c95f717cab192c48ada3991524852/Use-Case-Training.svg"},"title":"Use-Case-Training","description":"","contentful_id":"3DMoL0gHiqPxg6CoFLVVw7"},"featuredImage":null},{"id":"2baa3526-c510-55af-b8d0-bb09c4680071","align":"left","background":"light","callsToAction":[{"variant":"primary","type":"standard","link":"https://workgrid.com/template/servicenow/catalog","label":"Learn More","id":"1a274f18-8fab-554a-bd07-fa0b0ba4a81e","internalName":"CTA- SNow Catalog","internalLink":true,"contentful_id":"78CID53pJNTjI5SiwPNSCR"}],"heading":"ServiceNow Catalog","headingSize":"H4","subheading":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Provide seamless access to your IT catalog to expedite requests and support employees within the flow of work.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"icon":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/5i93J4wP66C47NuUtWkG1l/f934d3dae087976bee45c0a4ebd75977/Use-Case-HR-Comms.svg"},"title":"Use-Case-HR-Comms","description":"","contentful_id":"5i93J4wP66C47NuUtWkG1l"},"featuredImage":null},{"id":"e060764d-e815-55a2-81bf-18a09c177c90","align":"left","background":"light","callsToAction":null,"heading":"ServiceNow Approvals","headingSize":"H4","subheading":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Enable managers to quickly approve ServiceNow requests in just a few clicks, reducing digital friction and delays.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"icon":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/3Lac4jTEX7LHljEOVpGJZH/78431586d4502a90c9c2f3a2035812a6/Use-Case-HR-Approvals.svg"},"title":"Use-Case-HR-Approvals","description":"","contentful_id":"3Lac4jTEX7LHljEOVpGJZH"},"featuredImage":null},{"id":"cf66f50b-d749-5139-a65c-baf62da4dbcc","align":"left","background":"light","callsToAction":null,"heading":"IT Help Desk","headingSize":"H4","subheading":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Submit and manage IT help desk tickets using the AI Assistant's chat interface.\",\"marks\":[],\"data\":{}}]}]}"},"icon":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/3yE97pzDf64t8BcxjmBVEN/b55c92bffd874e84c1bad352c71d6eb6/Use-Case-IT.svg"},"title":"Use-Case-IT","description":"","contentful_id":"3yE97pzDf64t8BcxjmBVEN"},"featuredImage":null},{"id":"f8ba6d3d-557c-5bee-b2e4-5aef52bd5bba","align":"left","background":"light","callsToAction":null,"heading":"Nexthink System Diagnosis","headingSize":"H4","subheading":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Proactively help employees identify issues and offer real-time advice to enable early detection of problems.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"icon":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/1n1PIz2Y30h3XWuX06TF69/c7e25efd24f9953620da8a33fafe6d09/Use-Case-Org-Announcements.svg"},"title":"Use-Case-Org-Announcements","description":"","contentful_id":"1n1PIz2Y30h3XWuX06TF69"},"featuredImage":null}]},{"__typename":"ContentfulComponentIconBlock","contentful_id":"5gZH0pZcvz666b455dnLXb","internalName":"Workgrid for IT - Benefits","heading":"Workgrid for Information Technology","kicker":null,"type":"feature-section","background":"grey","noTopPadding":false,"noBottomPadding":false,"unrestrictImageHeight":null,"backgroundImage":null,"subheading":null,"callsToAction":null,"icons":[{"id":"086df1bb-6c71-5738-a020-8086735299f2","alignCaption":"left","caption":null,"description":null,"internalLink":null,"internalName":"Workgrid for IT - Immediate Assistance","primaryImage":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/KMgTHh81m6psEK83gqiuK/e2348b0ad88d35e51ab5c7dcc54f803f/community.svg","contentType":"image/svg+xml"},"title":"Use-Case-Community-Involvement","description":""},"title":null,"url":null,"featureGridTitle":"Immediate Assistance for Employees","featureGridDescription":"Support employees in the moment they need it. Workgrid helps reduce handling time, responding to questions and actions directly within the flow of work."},{"id":"0a72ea0e-9a17-5181-9b91-abaf5eb2f610","alignCaption":"left","caption":null,"description":null,"internalLink":null,"internalName":"Workgrid for IT - Enablement","primaryImage":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/3yE97pzDf64t8BcxjmBVEN/b55c92bffd874e84c1bad352c71d6eb6/Use-Case-IT.svg","contentType":"image/svg+xml"},"title":"Use-Case-IT","description":""},"title":null,"url":null,"featureGridTitle":"Enable IT Teams","featureGridDescription":"Free your IT resources to make a greater impact on the organization. Workgrid handles the common queries, actions, and tasks that quell tickets before they are created, enabling teams to concentrate on high-priority initiatives."},{"id":"ff36a506-ad50-5b6b-a7a5-002a06ba62e5","alignCaption":"left","caption":null,"description":null,"internalLink":null,"internalName":"Workgrid for IT - Adoption","primaryImage":{"gatsbyImageData":null,"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/5i93J4wP66C47NuUtWkG1l/f934d3dae087976bee45c0a4ebd75977/Use-Case-HR-Comms.svg","contentType":"image/svg+xml"},"title":"Use-Case-HR-Comms","description":""},"title":null,"url":null,"featureGridTitle":"Maximize Adoption of Business Systems","featureGridDescription":"Deliver novel experiences that drive traffic and improve interactions with existing business systems leveraging Workgrid's catalog of app templates and data source connectors."}],"featuredPersona":null},{"__typename":"ContentfulComponentIconBlock","contentful_id":"5gdSTuPXLfMS7u9tcN4uod","internalName":"Icon Block - Full Width IT","heading":"Supporting Information Technology","kicker":"How Workgrid Helps","type":"feature-section","background":"white","noTopPadding":false,"noBottomPadding":false,"unrestrictImageHeight":true,"backgroundImage":null,"subheading":{"subheading":"Workgrid's enterprise-grade platform supports employees when they need it. Support IT teams with streamlined access to frequently asked questions, ticket submissions, and proactive nudges."},"callsToAction":null,"icons":[{"id":"913df649-fd5e-53ac-ba13-88907dacbd6e","alignCaption":"left","caption":null,"description":null,"internalLink":null,"internalName":"[image] IT full width","primaryImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=768&h=458&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=1024&h=611&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=1366&h=815&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=1920&h=1145&q=60&fm=webp&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=3510&h=2094&q=60&fm=webp&bg=transparent 3510w","sizes":"(min-width: 3510px) 3510px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=3510&h=2094&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=768&h=458&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=1024&h=611&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=1366&h=815&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=1920&h=1145&q=60&fm=png&bg=transparent 1920w,\nhttps://images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png?w=3510&h=2094&q=60&fm=png&bg=transparent 3510w","sizes":"(min-width: 3510px) 3510px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":3510,"height":2094},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/657Tu8o2orFKSp9Rc15KEs/64399c93eb24515e6d8227924985b8c3/IT_Full_Width.png","contentType":"image/png"},"title":"[asset] IT Full Width","description":"Automate support and effortlessly scale IT operations while unburdening your helpdesk with Workgrid's conversational AI assistant."},"title":null,"url":null,"featureGridTitle":null,"featureGridDescription":null}],"featuredPersona":null},{"__typename":"ContentfulComponentIconBlock","contentful_id":"5gnIsLx9vJ1llHd6LX1XGL","internalName":"Icon Block - Feature - A Single, Connected Employee Experience ","heading":"A single, connected employee experience","kicker":null,"type":"feature-section","background":"white","noTopPadding":null,"noBottomPadding":null,"unrestrictImageHeight":null,"backgroundImage":null,"subheading":{"subheading":" Workgrid integrates with your business systems including IT, HR, expense, and ERP tools "},"callsToAction":null,"icons":[{"id":"18e555dc-cca1-5f64-8c07-ea4127b70f8e","alignCaption":"left","caption":null,"description":null,"internalLink":true,"internalName":"[image] wide-image-integrations","primaryImage":{"gatsbyImageData":{"images":{"sources":[{"srcSet":"https://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=768&h=107&q=60&fm=webp&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=1024&h=143&q=60&fm=webp&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=1366&h=191&q=60&fm=webp&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=1812&h=253&q=60&fm=webp&bg=transparent 1812w","sizes":"(min-width: 1812px) 1812px, 100vw","type":"image/webp"}],"fallback":{"src":"https://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=1812&h=253&q=60&fm=png&bg=transparent","srcSet":"https://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=768&h=107&q=60&fm=png&bg=transparent 768w,\nhttps://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=1024&h=143&q=60&fm=png&bg=transparent 1024w,\nhttps://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=1366&h=191&q=60&fm=png&bg=transparent 1366w,\nhttps://images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png?w=1812&h=253&q=60&fm=png&bg=transparent 1812w","sizes":"(min-width: 1812px) 1812px, 100vw"}},"layout":"constrained","backgroundColor":"transparent","width":1812,"height":253},"file":{"url":"//images.ctfassets.net/z7p73u8c0thn/7n2wWUGS7Iwj2saQ8usWyr/3cc8d0e3ae0430dca3cd780b1bf439fc/integration-logos-full-width-microapps.png","contentType":"image/png"},"title":"[asset] full-width-Integrations-logo","description":"Workgrid integrates with enterprise technology including IT, HR, expense, and ERP tools"},"title":null,"url":"/integrations","featureGridTitle":" ","featureGridDescription":"Abstract notifications, communications, data, and tasks throughout your digital workplace."}],"featuredPersona":null}]}}]}},"pageContext":{"id":"96407423-edb8-5456-af4c-66f70d1480a8","slug":"solutions/information-technology"}},
    "staticQueryHashes": ["2112397723","2114752656","2551486187","2681949065","3161875088"]}